Last Updated: September 16, 2026
At Hulum Gebeya, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our platform for sales, rentals, and services.
1. Information We Collect
We collect information to provide better services to all our users. The types of personal information we collect include:
- Account Information: Name, email address, phone number, and physical address when you register.
- Transaction Data: Details of items you buy, sell, or rent, services you book, and payment history (we do not store full credit card or bank details).
- Communication Data: Messages exchanged between users within the app and communications with our support team.
- Device Information: IP address, device type, operating system, and app usage data to improve performance.
2. How We Use Your Information
We use the data we collect to operate, maintain, and improve our platform. Specifically, we use it to:
- Facilitate transactions and connections between buyers, sellers, renters, and service providers.
- Verify user identity and maintain a safe and secure marketplace.
- Process payments and generate transaction receipts.
- Send important administrative messages, updates, and promotional content (which you can opt out of).
3. Information Sharing and Disclosure
We do not sell your personal data. We only share your information in the following circumstances:
- With Other Users: When you enter into a transaction, we share basic necessary info (like your name and phone number) with the other party to facilitate the exchange or service.
- Service Providers: We share information with trusted third-party providers who help us operate (e.g., payment gateways, cloud hosting).
- Legal Compliance: We may disclose information if required by law or to protect the rights, property, or safety of Hulum Gebeya, our users, or others.
4. Data Security
We implement robust industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to access, correct, or delete your personal data stored on our platform. You can update your profile information directly in the app or contact us to request full account deletion.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us via our Contact Us page or email privacy@hulumgebeya.com.